Castle Express Moving LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website https://castleexpressmoving.com/ (the “Service”).
We collect different types of personal information, including but not limited to:
Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and other contact details.
Transactional Data: Payment information (processed securely through third-party payment processors), order history, and billing details.
Communications Data: Information provided when contacting us via email, phone, or SMS.
Technical Information: IP address, browser type, operating system, and browsing behavior through cookies and analytics tools.
We use the collected information for various purposes, including:
To provide, maintain, and improve our Service.
To communicate with you, including sending service-related updates and promotional content.
To process payments and manage transactions securely.
To comply with legal obligations and enforce our terms.
To prevent fraudulent activities and ensure the security of our website.
By opting into our SMS services via web forms or other mediums, you consent to receive SMS messages from Castle Express Moving LLC, including but not limited to:
Appointment scheduling and reminders
Service updates and notifications
Post-service follow-ups
Billing and account-related notifications
Message Frequency: Message frequency varies.
Message and Data Rates: Standard message and data rates may apply.
Opt-Out: You can opt out at any time by replying STOP to any SMS.
Support: Reply HELP for assistance or visit our website at https://castleexpressmoving.com/.
SMS Consent Not Shared: We do not share SMS consent with third parties for marketing purposes.
We do not sell, trade, or rent your personal information. However, we may share information with:
Service Providers: Third-party companies that assist in providing our services, such as payment processors and SMS service providers.
Legal Compliance: Authorities when required to comply with laws, regulations, or legal processes.
Business Transfers: If our business is sold, merged, or transferred, your information may be shared as part of the transaction.
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system can be guaranteed as 100% secure.
Our Service may contain links to third-party websites. We are not responsible for the privacy policies or practices of any third-party sites.
You have the right to:
Access, correct, or delete your personal information.
Opt-out of marketing communications.
Withdraw consent where applicable.
For any requests regarding your data, please contact us at [Insert Contact Email].
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. By continuing to use our Service, you agree to the updated terms.
If you have any questions about this Privacy Policy, please contact us at:
Castle Express Moving LLC
4 Niblick Rd, Unit A
Enfield, CT 06082
Phone: 1-888-553-4503
