REFERRAL PROGRAM TERMS AND CONDITIONS

Refer and Get Paid

  • Castle Express Moving LLC offers a client referral program which awards a referrer with a commission fee on their referrals completed move. The following conditions must be met for the referrer to earn their commission fee:
    • The referrers referral must move and complete their paid services with Castle Express Moving LLC. Which means that if you refer a friend and they don’t move with Castle Express Moving LLC you do not earn a referral commission fee.
    • Referral fees are only paid on completed and paid in full moves by Castle Express Moving LLC
    • All referrals must be submitted through the Castle Express Moving LLC referral program web form. If you referred a friend via email to Castle Express Moving LLC you are not entitled to a commission fee. If you referred a friend verbally to Castle Express Moving LLC you are not entitled to a commission fee.
    • If you qualify for a referral fee, the referral fee will be sent to your submitted mailing address within 30 days from the date the move has been completed and earned.
    • Method of referral fee payment is strictly via certified bank check, which will be sent to you via Castle Express Moving LLC, to the mailing address provided by the referrer via the referral program web submission form.
  • Castle Express Moving LLC offers a 10% referral commission for local moves on the total and paid invoice
  • Castle Express Moving LLC does not offer referral commission for Long Distance moves for any out of state moves, out of Connecticut.
  • Castle Express Moving LLC reserved the right to change the commission fee at any time, and or cancel this commission referral program.
  • The referred customer does not earn a commission or discount on their own if they are referred to Castle Express Moving LLC via this program. If the customer quotes a promo code during their booking process they can earn a discount on the move.
  • The referer who earns a commission fee cannot apply that commission fee as a credit for any future moves or services from Castle Express Moving LLC. Nor can it be applied as a discount to future services of their or any contacts of theirs.
  • If the referred customer has an open or pending claim with Castle Express Moving LLC which could result in a loss of earned revenue and damages Castle Express Moving LLC reserves the right to not pay the referrer their commission fee as no revenue has been earned.
  • Castle Express Moving LLC with discretion may pay the refer a flat commission fee of $50 dollars if their referral has an open and pending claim, no matter what the original percentage fee that could have been earned was without a pending claim.
  • Castle Express Moving LLC does not under any circumstances honor any referrers web referral submissions forms, emails or calls for a referral commission post the referrals move date, or post the referral booking move date.
  • All referrals are to be made prior to the referral booking their move with Castle Express Moving LLC will not pay or honor any referral commissions fees for referrals made post the referrals booking date and move date.
  • If a referrer makes a referral that elects Castle Express Moving LLC storage move in services, that is the only storage job service that the referrer will earn their commission fee for, if all referral conditions are met.
  • Castle Express Moving LLC will not pay the referrer any referral commission fees on other storage service job types such as storage move out services or monthly storage fees associated with that referral customer.
  • Only the original and single job type of storage move in services can a referrer earn referral commissions.
    Castle Express Moving LLC will not honor referral commission fee payments to referrers who refer customers who have previously moved with Castle Express Moving LLC as a repeat customer.
  • A referrer cannot refer or earn referral fees for a referral who has previously moved with Castle Express Moving LLC.
    Castle Express Moving LLC does not honor any referral commissions or pay any referral fees to a referrer who refers a customer to Castle Express Moving LLC who has already been in contact with and received a quote from Castle Express Moving LLC.
  • Castle Express Moving LLC does not offer a referral commission for Long Distance moves for any out of state moves, out of Connecticut.

Read what our customers say.

Edward Anderson

Castle Express Moving did a fantastic job. They were on time, hard working, courteous and most helpful with space saving ideas packing the truck. I would highly recommend using this company.

Edward Anderson

Castle Express Moving did a fantastic job. They were on time, hard working, courteous and most helpful with space saving ideas packing the truck. I would highly recommend using this company.

Cathy Smith

Joseph Caronna and his team arrived on time and worked hard to get the move done in the agreed timeframe. The team was pleasant to work with, courteous, and trustworthy.

Cathy Smith

Joseph Caronna and his team arrived on time and worked hard to get the move done in the agreed timeframe. The team was pleasant to work with, courteous, and trustworthy.

Justin Lindenmayer

The Castle Express movers were fantastic - very friendly, showed up 15 minutes early, and were very amenable to my specific needs. I would definitely recommend them to others!

Justin Lindenmayer

The Castle Express movers were fantastic - very friendly, showed up 15 minutes early, and were very amenable to my specific needs. I would definitely recommend them to others!